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Order information you give us: If you place an online order, our secure order form requests contact, billing, and financial information (such as your credit card numbers for purchases). Contact information from the order form (email address, name, billing and shipping address, and phone number) is used to send orders and information about our company to you.
Order processing and customer service: After placing an online order, your contact information including your email address will be used to get in touch with you should we have questions regarding your order or should we need to notify you of the status of your order. You will automatically be registered to receive Special Offers emails that entitle you to money-saving deals on new and top-selling products. You able to opt out of at any time by following the unsubscribe link found in the email newsletter.
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Online orders placed through our website are processed using advanced security technology. Our store hosted on SAS 70 Type II certified servers. Our store (and your information) is protected by hacker deterrent security provisioning, three redundant network architectures and hardware firewalls. Your credit information is handled in a secure fashion that meets CISP (Cardholder Information Security Program) and Level 1 PCI (Payment Card Industry Data Security Standard) compliance standards.
It is the policy of NPR, Inc. not to rent or sell the personally identifiable information of our customers, subscribers or website visitors with any third parties.*
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Contact Forms: o enable our customers and website visitors to contact us simply and efficiently, we utilize numerous forms throughout our site. Mandatory information varies depending on the form. The provision of information in fields marked “required” is mandatory in order to receive a response from NPR, Inc. Fields not marked “required” are optional, however this information helps us better understand and analyze the interests of our customers. The information collected through these forms is used for internal purposes only.
Print Catalog and USPS Mailings: As is standard practice, we occasionally use outside agents to perform certain functions, such as process large mailings. When we use outside agents, we provide them only with the information required to complete the task, and they are not allowed to use the information for other purposes. To have your name removed from our mailing list, or to review, change or remove your personal information, please submit an email using this contact form (select “update mail preferences” in subject line). You can also call us at (800) 453-7461 or send a fax to (914) 937-9327 to request removal from mailing lists.
*Law Enforcement and Protection of Users: We will only release personal information to third parties and organizations when necessary to comply with the law. We will also do so to cooperate with law enforcement investigations, comply with court orders or subpoenas, protect the legal rights of us or others, when we believe the safety of a person may be in jeopardy, or when we believe it is needed for fraud protection and/or credit risk reduction.
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This page will be updated to reflect any changes to our Privacy & Security Policy, which may go into effect at any time.
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